Site Name!

Enhancing Customer Experience in the Service Industry : A Global Perspective

20-06-2017, 00:07
Enhancing Customer Experience in the Service Industry : A Global Perspective

Enhancing Customer Experience in the Service Industry :
A Global Perspective

by Surya Poudel and Levent Altinay
English | 2016 | ISBN: 1443884960 | 284 Pages | PDF | 1 MB

This book provides a new and definitive overview of customer experience and how it can be managed and enhanced in one of the most dynamic industries in the world-the service industry. Its highly qualified international team of contributors ensures that it adopts a global perspective, and clearly outlines the key theoretical perspectives of customer experience, covering customer experience both from demand and supplier perspectives.

Fully informed by the latest research, it explores different country contexts and how they impact upon the customer experience; investigates the social, cultural and economic dimensions of customer experience; provides case studies from a wide range of service industry sectors; and includes industry perspectives and examples.

Buy Premium Account To Get Resumable Support & Max Speed




Links are Interchangeable - No Password


/ Tags Cloud: Enhancing, Customer, Experience, the, Service
Dear visitor, you are browsing our website as Guest.
We strongly recommend you to register and login to view hidden contents.
art_links Category: Ebook

Important: WHEN ALL LINK OF ARTICLE DIE - PLEASE LEAVE COMMENT HERE. I WILL REUPLOAD IT.
You can Contact Us

Add comments

Your name:*
E-Mail:
Message:
  • winkwinkedsmileam
    belayfeelfellowlaughing
    lollovenorecourse
    requestsadtonguewassat
    cryingwhatbullyangry
Security Code: *
Click on the image to refresh the code if it cannot be viewed
Vote